Terms of Service

1. Acceptance of these terms

By signing up for or using Maple Moon Press, you agree to these Terms of Service. If you do not agree, please do not use the service.

Maple Moon Press is operated from Brisbane, Australia by Sia Bartrum, trading as Maple Moon Press ("we", "us", "our").

2. Who can use Maple Moon Press

Maple Moon Press is intended for use by parents and legal guardians of children aged 3 to 10. By signing up, you confirm that:

• You are at least 18 years old
• You are the parent or legal guardian of the child you are providing information about, or you have explicit permission from that child's parent or guardian to do so
• The information you provide about your child is accurate

Children cannot create their own accounts on Maple Moon Press.

3. What you receive

Maple Moon Press generates personalised bedtime stories for your child based on the profile information you provide. Stories are delivered by email to the address you nominate.

The first story is free. After that, continued story delivery requires a paid subscription. See our pricing page for current plans.

4. Subscriptions, billing, and cancellation

When you subscribe to a paid plan:

• Your subscription automatically renews at the end of each billing period unless you cancel
• Payment is processed by Stripe; we never see or store your full card details
• You can cancel at any time from your account settings or by writing to hello@maplemoonpress.com
• Cancellation takes effect at the end of your current billing period (you will continue to receive stories until then)
• We do not offer refunds for partial billing periods as a matter of default, but we will consider refund requests on a case-by-case basis if you write to us

5. Stories are for connection, not therapy

This is important. Maple Moon Press stories are works of literature for connection and entertainment, written with developmental care. They are not therapy, counselling, or medical advice. We are not licensed mental health practitioners in our capacity as Maple Moon Press, and our stories are not a substitute for professional care.

If your child is experiencing significant emotional or behavioural difficulties, please consult a qualified mental health professional.

You agree that you will not rely on Maple Moon Press stories as a substitute for professional advice or care.

6. AI-generated content

Maple Moon Press stories are generated using artificial intelligence (specifically, Anthropic's Claude). We have designed the system with significant care and review the output regularly, but AI-generated content may occasionally:

• Contain minor errors or inconsistencies
• Touch on themes you did not anticipate
• Vary in quality from story to story

If you ever receive a story that does not feel right for your child, write to us at hello@maplemoonpress.com and we will gladly send a replacement.

7. Who owns the stories

You and your child have the right to read, share, and enjoy the stories we generate for you, in all personal and family contexts.

We retain copyright over the underlying writing style, structure, and generation system, and over the story texts themselves for the purpose of operating our service.

Do not commercially redistribute the stories. This means do not sell them, publish them under your own name, or incorporate them into a paid product. For any other use of the stories beyond your family, please write to us first.

8. Your obligations

When using Maple Moon Press, you agree to:

• Provide accurate information about yourself and your child
• Use the service only for personal, non-commercial purposes
• Not attempt to misuse the service, including by attempting to extract content for purposes other than reading to your child
• Not share your account or login credentials with people outside your immediate family
• Respect the rights of other users and the integrity of the service

9. We may suspend or terminate accounts

We reserve the right to suspend or terminate any account that:

• Is used in violation of these Terms
• Has provided false information
• Has not paid for an active subscription

If we terminate your account, we will refund any unused portion of your subscription, except where termination is due to fraud or material breach.

10. Disclaimer of warranties

Maple Moon Press is provided "as is" and "as available". We do not warrant that:

• The service will be uninterrupted, timely, or error-free
• Stories will meet any specific therapeutic or developmental outcome
• The service will be available in your jurisdiction at all times

To the maximum extent permitted by law, we exclude all warranties not expressly stated in these Terms.

11. Limitation of liability

To the maximum extent permitted by Australian law:

• Our total liability to you for any claim arising from these Terms or your use of the service is limited to the amount you paid us in the 12 months before the claim arose
• We are not liable for any indirect, consequential, special, or punitive damages, including loss of profits, data, goodwill, or other intangible losses

This does not affect any consumer rights you have under the Australian Consumer Law or equivalent statutory protections in your jurisdiction.

12. Changes to these terms

We may update these Terms from time to time. If we make material changes, we will notify you by email at least 14 days before the change takes effect.

13. Governing law

These Terms are governed by the laws of Queensland, Australia. Any dispute arising from these Terms will be resolved in the courts of Queensland, Australia, except where mandatory consumer protection laws in your jurisdiction provide otherwise.

14. Contact

Questions about these Terms? Write to:

Sia Bartrum, Maple Moon Press
hello@maplemoonpress.com
Brisbane, Australia